Managed Network Services for State Government Agencies

whitePaper | February 9, 2022

Cloud technologies are widely used, benefitting all sectors of the Australian economy. But there is a widespread lack of common understanding, including among Australia’s policy makers, as to what the cloud is, what it does and how it can be safely and securely adopted.

whitePaper | February 10, 2023

Governments around the world are enacting stronger cybersecurity mandates in which Zero Trust features as a central theme. Eighty-eight percent of security leaders agree that adopting a Zero Trust approach is very important.1 But while desire and regulatory momentum is there, overall implementation is lagging.

whitePaper | December 26, 2019

Transforming the way governments serve the public is about more than choosing the right technologies. This level of change requires agencies to rethink how they engage their customers — from citizens and external partners to the frontline employees assisting the public.

whitePaper | December 1, 2022

The business of providing information and communications technology (ICT) integrations to governments has changed significantly over the past five years. Before the disruptions caused by the pandemic, government ICT requirements were well-understood. Most government departments were in the process of either starting or planning for a cloud-centric digital transformation that would enable more efficient operations and a more effective delivery of services to citizens. However, the onset of the pandemic derailed most of those plans when the key priority shifted to finding ways for government employees to continue to do their jobs remotely

whitePaper | March 15, 2022

The COVID-19 pandemic increased pressure on senior civil servants to do things differently. Citizen trust in government grew to an all-time high in 2020 in many countries, according to the OECD1 . This trust in public institutions empowered governments across Europe and the Middle East to respond rapidly and plan bold investments for an inclusive recovery centered on innovation, digital and climate transitions, and resilience2 . With bold plans came elevated expectations to procure goods and services more efficiently and effectively, scale investments in digital infrastructure, and deliver seamless services to citizens and businesses, while making sure that costs do not spiral out of control, in the medium-to-long term

whitePaper | July 1, 2022

We believe that more open public services can benefit everybody in the UK and that finding ways to deliver better services for less money is a challenge that is common to all four nations of the UK. The scope of this paper is UK wide, but in devolved areas of policy it is for the devolved administrations to determine their own approach to public service reform. The three devolution settlements in Scotland, Wales and Northern Ireland are all different although, in general, services such as health, education and those provided by local government are under devolved control. If you live or work in any of the devolved territories and are in any doubt as to which of these reforms would apply there, the relevant territorial office will be able to advise you. We are committed to working in partnership with the devolved administrations to share good practice and to explore whether our approach would suit their particular circumstances and need.