National Budget Framework Paper FY 2018/19

whitePaper | June 1, 2022

These are challenging times for the UK, but the economy is recovering well, with record job vacancies and unemployment back at pre-crisis levels. A diverse range of companies and entrepreneurs continue to identify the UK as a great place to start and grow a business. The UK continues to be Europe’s most attractive location for international investment in financial services and is well positioned for continued growth1. To help people cope with rises in the cost of living, we want to see businesses thrive across the whole of the UK, sustaining employment and the economic health of communities.

whitePaper | May 1, 2022

Customer experience (CX) in government is about more than any single web form, survey, portal, or online claims submission. CX also considers the perceptions, preferences, and sentiments for an individual, business, or organization as they interact across the various channels of an agency’s program or service.

whitePaper | March 15, 2022

The COVID-19 pandemic increased pressure on senior civil servants to do things differently. Citizen trust in government grew to an all-time high in 2020 in many countries, according to the OECD1 . This trust in public institutions empowered governments across Europe and the Middle East to respond rapidly and plan bold investments for an inclusive recovery centered on innovation, digital and climate transitions, and resilience2 . With bold plans came elevated expectations to procure goods and services more efficiently and effectively, scale investments in digital infrastructure, and deliver seamless services to citizens and businesses, while making sure that costs do not spiral out of control, in the medium-to-long term

whitePaper | June 15, 2022

In today’s increasingly interconnected world, America’s safety and well-being depend on cybersecurity. That’s why President Biden considers hardening the nation against cyberattacks a top priority for his administration—and one that has only grown in importance as the country embarks on the biggest buildout of critical infrastructure and manufacturing capacity in a generation. Each stage of the clean energy transformation that will bringwith it an opportunity and an imperative to further increase security, reliability, and resilience in American’s energy sector. The Cyber-Informed Engineering (CIE) Strategy shows us how we can seize the opportunity to address these challenges.

whitePaper | August 26, 2022

As the proliferation of digital technologies continues to disrupt market segments and industries, adopting Amazon Web Services (AWS) can help you transform your organization to meet the changing business conditions and evolving customer needs. As the world’s most comprehensive and broadly adopted cloud platform, AWS can help you reduce business risk, improve environmental, social and governance (ESG) performance, increase revenue, and improve operational efficiency. The AWS Cloud Adoption Framework (AWS CAF) uses AWS experience and best practices to help you digitally transform and accelerate your business outcomes through innovative use of AWS. Use the AWS CAF to identify and prioritize transformation opportunities, evaluate and improve your cloud readiness, and iteratively evolve your transformation roadmap

whitePaper | December 29, 2021

Digital and mobile technology have played a significant role in keeping communities connected during the COVID-19 pandemic. From broken streetlights to damaging potholes, residents quickly adopted the virtual front door model to safely submit questions, photos, issues, and concerns through contactless methods.