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July 24, 2019
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Hilltops Council is a local government area in the South West Slopes region of New South Wales, Australia. This area was formed on the 12 May 2016 from the merger of Boorowa Shire, Harden Shire and Young Shire.
whitePaper | March 16, 2023
Public agencies experience unique challenges that aren’t found in the private sector. Agencies have to comply with constitutional requirements, and usually do so on tighter budgets and with limited staff members. Our whitepaper explores the biggest challenges government teams are facing with eDiscovery.
whitePaper | May 1, 2022
Customer experience (CX) in government is about more than any single web form, survey, portal, or online claims submission. CX also considers the perceptions, preferences, and sentiments for an individual, business, or organization as they interact across the various channels of an agency’s program or service.
whitePaper | August 8, 2022
Over the last almost two years, the COVID-19 pandemic has catalysed the UK government’s digital transformation. Remarkable transition to remote working, rapid delivery of new digital services, and scaling of existing IT systems to meet increased demand have demonstrated the power of digital and paved the way for building a digitally led public sector. Additionally, predominant digital inefficiencies have become clearer, whilst new citizen and staff expectations have been set. But how do government departments plan to build on and sustain this recent impetus to digital transformation in the coming years?
whitePaper | June 27, 2022
As government agencies become digitally transformed, they are incorporating more edge technology into their operations to help improve application performance and meet mission outcomes. An IDC survey indicates that 37% of U.S. federal agency decision makers have workloads deployed at the edge and 50% have firm plans to deploy workloads at the edge within this year. Edge is fast becoming the new frontier of innovation and responsiveness, making edge data management, processing, and protection central to any agency's digital processes and customer engagements.
whitePaper | October 4, 2022
The Blueprint for an AI Bill of Rights: Making Automated Systems Work for the American People was published by the White House Office of Science and Technology Policy in October 2022. This framework was released one year after OSTP announced the launch of a process to develop “a bill of rights for an AI-powered world.” Its release follows a year of public engagement to inform this initiative.
whitePaper | February 10, 2023
Governments around the world are enacting stronger cybersecurity mandates in which Zero Trust features as a central theme. Eighty-eight percent of security leaders agree that adopting a Zero Trust approach is very important.1 But while desire and regulatory momentum is there, overall implementation is lagging.
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