The immigration white paper, and UK and EU no deal preparations

whitePaper | December 2, 2019

The Autumn 2018 Budget commits HM Government to review how it can use Artificial Intelligence (AI), automation and data in new ways to drive public sector productivity and wider economic benefits.

whitePaper | January 28, 2022

Goals and processes for improving existing technology infrastructure and avoiding the risks associated with outdated systems: a roadmap for IT Modernization within the Federal Government

whitePaper | December 13, 2022

The global COVID-19 pandemic closed offices and forced governments to rapidly move services online, if they weren’t already, to serve its citizens. Although usernames and passwords are easy to deploy and easy for citizens to use, they leave systems and users vulnerable to cyberattacks. They are especially vulnerable to phishing attacks designed to steal login credentials and compromise legacy multi-factor authentication (MFA) tools like those using one-time passwords (OTP) and push notifications. With phishing attacks on the rise, it is imperative for governments to support “phishing-resistant” MFA technology that is also accessible, efficient, and cost-effective.

whitePaper | May 27, 2022

Public policy-making processes are by their nature cumbersome, and not just because of the issues to be addressed. They also have to be inclusive and a myriad of competinginterests need to be addressed and to an extent satisfied.

whitePaper | May 1, 2022

Customer experience (CX) in government is about more than any single web form, survey, portal, or online claims submission. CX also considers the perceptions, preferences, and sentiments for an individual, business, or organization as they interact across the various channels of an agency’s program or service.

whitePaper | November 26, 2019

The adoption of Internet of Things (IoT) technologies by public sector entities can result in many benefits: increased public safety with video surveillance or street lights, traffic management systems to control vehicle flow, and enhanced medical experience with connected infusion pumps and monitoring systems that communicate with patient records systems. Providing these and other new capabilities, all while increasing employee productivity, is one of the key reasons we are seeing an explosion of IoT deployment in the public sector.