The Internet of Postal Things

August 3, 2015

The Internet of Things (IoT) — sensor technologies that enable physical objects to collect and communicate data through the Internet in real time — is one of the latest technology advances taking hold in many industries. Cisco estimates that worldwide IoT applications will yield more than $19 trillion in value by 2022, $4.6 trillion of which will be in the public sector. The current proliferation of IoT applications is fueled by a convergence of factors such as ubiquitous connectivity and the decreasing cost and improved performance of sensors and analytics. These technology trends are coupled with increased customer demand for more data on the products and services they purchase. The flow of information is becoming increasingly critical to the flow of things. Interconnecting its vast and rich infrastructure could provide the U.S. Postal Service the opportunity to develop a beneficial Internet of Postal Things (IoPT). This paper, developed in conjunction with IBM, explores this idea. In particular, it examines the implications of IoT for the Postal Service, identifies an initial set of possible IoPT applications that the Postal Service could develop, and outlines a strategic framework for effective IoPT implementation.

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