Emerging Technology

The Power of the Engaged Customer: Personalized, Multichannel, Government Experiences

May 1, 2022

The Power of the Engaged Customer: Personalized, Multichannel, Government Experiences
Customer experience (CX) in government is about more than any single web form, survey, portal, or online claims submission. CX also considers the perceptions, preferences, and sentiments for an individual, business, or organization as they interact across the various channels of an agency’s program or service.

Spotlight

City of Beverly Hills

This is the official LinkedIn page for the City of Beverly Hills. Beverly Hills is located in the middle of Los Angeles County, surrounded by the cities of Los Angeles, West Hollywood, Santa Monica and Culver City. Within its 5.7 square mile radius, Beverly Hills has approximately 34,000 residents with a business and commercial base that ranks next to cities with a population of several hundred thousand.

OTHER WHITEPAPERS
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Restoring trust in audit and corporate governance

whitePaper | June 1, 2022

These are challenging times for the UK, but the economy is recovering well, with record job vacancies and unemployment back at pre-crisis levels. A diverse range of companies and entrepreneurs continue to identify the UK as a great place to start and grow a business. The UK continues to be Europe’s most attractive location for international investment in financial services and is well positioned for continued growth1. To help people cope with rises in the cost of living, we want to see businesses thrive across the whole of the UK, sustaining employment and the economic health of communities.

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Atlassian success for Western Australian Government Agencies

whitePaper | October 5, 2022

Insights into how Atlassian's Jira and Confluence can support government agencies to work more collaboratively and deliver more results and services - effectively - to stakeholders and communities.

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A Work Better, Work Smarter Government

whitePaper | May 12, 2021

The COVID-19 pandemic raised demands on government work and services in many new, unexpected and rapidly changing ways. It quickly became apparent that older enterprise resource planning (ERP) systems and processes couldn’t keep pace with many emerging government needs, both technical and operational. By moving to a modern ERP system, the public sector can better prepare for the future and build a foundation that enables an intelligent government enterprise.

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National Cyber-Informed Engineering Strategy

whitePaper | June 15, 2022

In today’s increasingly interconnected world, America’s safety and well-being depend on cybersecurity. That’s why President Biden considers hardening the nation against cyberattacks a top priority for his administration—and one that has only grown in importance as the country embarks on the biggest buildout of critical infrastructure and manufacturing capacity in a generation. Each stage of the clean energy transformation that will bringwith it an opportunity and an imperative to further increase security, reliability, and resilience in American’s energy sector. The Cyber-Informed Engineering (CIE) Strategy shows us how we can seize the opportunity to address these challenges.

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A unified approach to adaptive data and analytics governance

whitePaper | June 13, 2022

Adaptive data and analytics governance enables organizations to manage and organize their data, while also creating processes to maximize collaboration and produce insightful business-driven outcomes. With a world-class adaptive data and analytics governance solution, you can build a truly data intelligent company.

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Unlocking UK Digital Identity in 2022

whitePaper | June 1, 2022

we have seen progress made towards the creation of a fully functioning Digital ID marketplace by the UK Government with the publication by DCMS of the Alpha version 2 of the UK Digital Identity & Attributes Trust Framework2 in September 2021 following a lengthy period of consultation with - and substantive input from

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Spotlight

City of Beverly Hills

This is the official LinkedIn page for the City of Beverly Hills. Beverly Hills is located in the middle of Los Angeles County, surrounded by the cities of Los Angeles, West Hollywood, Santa Monica and Culver City. Within its 5.7 square mile radius, Beverly Hills has approximately 34,000 residents with a business and commercial base that ranks next to cities with a population of several hundred thousand.

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