The U.S. Forest Service - An Overview

Tom Tidwell grew up in Boise, Idaho, and graduated from Washington State University. He has spent 32 years with the Forest Service in a variety of positions.

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Municipality Nijmegen

Working in Nijmegen City Nijmegen deliberately chooses to be close to the people. We do this by investing in communication and consultation and by seeking collaboration with citizens and businesses. City of Nijmegen has a social face, it is also the city's urban development and renewal.

OTHER WHITEPAPERS
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Accelerating Your Zero Trust Journey in Federal Government

whitePaper | April 19, 2022

Zero Trust is a strategic approach to cybersecurity that secures an organization by eliminating implicit trust and continuously validating every stage of digital interaction. It’s a way for government agencies and departments to build resilience into their IT environments.

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2019 Report to Congress of the U.S.-China Economic and Security Review Commission

whitePaper | November 14, 2019

Three significant anniversaries occurred in 2019. Seventy years ago, on October 1, 1949, Mao Zedong declared the founding of the People’s Republic of China and, as Chairman of the Chinese Communist Party (CCP), was anointed the country’s paramount leader. Forty years ago, on January 1, 1979, the United States and the People’s Republic of China established diplomatic relations. And thirty years ago, on June 4, 1989, the leadership of the CCP, having declared martial law, sent troops to violently extinguish a peaceful protest, resulting in the Tiananmen Square massacre.

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Creating More Responsive Government Organizations

whitePaper | April 13, 2020

Like many state governments, South Dakota has a large workforce. Managing payroll and benefits for 18,000 current employees and retirees is no easy task, and paper-based processes made it more complex and inefficient. South Dakota needed to move away from manual processes where employees submitted paper forms to HR personnel, who then re-entered the information into a database. State leaders wanted to transition to self-service tools that let employees do things like change their direct deposit information, update their tax withholding and provide a new address — all in just a few clicks.

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Funding the Global Benefits to Biopharmaceutical Innovation

whitePaper | February 12, 2020

Both the U.S. Government and biopharmaceutical industry have been central engines for developing new medical treatments and cures, thereby lowering the effective price of better health for patients worldwide. The sector has done so by being both the world leader in these biopharmaceutical cures and treatments as well as the source of the returns that are required to fund new medical R&D investments.

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The Power of the Engaged Customer: Personalized, Multichannel, Government Experiences

whitePaper | May 1, 2022

Customer experience (CX) in government is about more than any single web form, survey, portal, or online claims submission. CX also considers the perceptions, preferences, and sentiments for an individual, business, or organization as they interact across the various channels of an agency’s program or service.

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A digital workplace enables next-generation public service experiences

whitePaper | May 15, 2022

Long before the pandemic created a worldwide retreat from physical workplaces, governments around the world recognised the need to undertake a digital transformation of some kind. Many governments had started to build transformation strategies that would support the gradual adoption of digital technologies to improve efficiency, increase productivity and enable better resource management. The main goal behind these strategies was to create the next generation digital infrastructure that would improve the delivery of services to citizens, from personalised administrative services to tailored health services, safer care for all and customised education. Some governments had started the transformation process. Then the pandemic changed everything. Almost overnight, governments were forced into a new reality that didn’t fit with mid- and long-term digital transformation objectives. Shutdowns changed the world from a largely in-person experience to a virtual experience for government workers and citizens. Government workforces had to quickly move entirely to remote working and governments had to adapt to find new ways to deliver services to citizens. Luckily, the availability of digital tools made the shift possible. So, while the pandemic continued to impact society, governments at all levels were able to shift operations and service delivery online.

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Spotlight

Municipality Nijmegen

Working in Nijmegen City Nijmegen deliberately chooses to be close to the people. We do this by investing in communication and consultation and by seeking collaboration with citizens and businesses. City of Nijmegen has a social face, it is also the city's urban development and renewal.

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