US–EU Trade Relations in the Trump Era Which Way Forward?

whitePaper | May 15, 2022

Long before the pandemic created a worldwide retreat from physical workplaces, governments around the world recognised the need to undertake a digital transformation of some kind. Many governments had started to build transformation strategies that would support the gradual adoption of digital technologies to improve efficiency, increase productivity and enable better resource management. The main goal behind these strategies was to create the next generation digital infrastructure that would improve the delivery of services to citizens, from personalised administrative services to tailored health services, safer care for all and customised education. Some governments had started the transformation process. Then the pandemic changed everything. Almost overnight, governments were forced into a new reality that didn’t fit with mid- and long-term digital transformation objectives. Shutdowns changed the world from a largely in-person experience to a virtual experience for government workers and citizens. Government workforces had to quickly move entirely to remote working and governments had to adapt to find new ways to deliver services to citizens. Luckily, the availability of digital tools made the shift possible. So, while the pandemic continued to impact society, governments at all levels were able to shift operations and service delivery online.

whitePaper | February 27, 2023

The virtual private network (VPN) has been a powerful tool in the network security administrator’s toolbox for decades, because it has provided a means for remote computers to communicate securely across an untrusted network such as the internet. Whether for branch offices communicating with headquarters (siteto-site), or an employee working from home (remote access), the VPN provided a secure point-to-point tunnel back to resources on protected networks.

whitePaper | March 16, 2023

Public agencies experience unique challenges that aren’t found in the private sector. Agencies have to comply with constitutional requirements, and usually do so on tighter budgets and with limited staff members. Our whitepaper explores the biggest challenges government teams are facing with eDiscovery.

whitePaper | December 12, 2019

Artificial intelligence (AI) is everywhere — or so it seems. From navigation apps that automatically reroute us when our usual highway is clogged with traffic to banking websites that pre-approve mortgages seconds after we submit a short application, AI is expanding into our personal and professional lives more every day. Eyeing this trend, state CIOs understand AI is also likely to play an important role in modernizing the delivery of citizen services and furthering government modernization efforts. The question is, how do they separate the potential from the hype for one of today’s hottest technologies?

whitePaper | February 10, 2023

Governments around the world are enacting stronger cybersecurity mandates in which Zero Trust features as a central theme. Eighty-eight percent of security leaders agree that adopting a Zero Trust approach is very important.1 But while desire and regulatory momentum is there, overall implementation is lagging.

whitePaper | January 17, 2023

Digital modernization refers to the process of utilizing technology, whether through adoption of new tools or the improvement of existing ones, to achieve organizational goals. This can include enhancing the user experience, ensuring high uptime, implementing robust security measures, reducing latency, and streamlining processes for resolving issues. All levels of government are going through a digital transformation to deliver services and programs more effectively,transparently, and economically.To meet the demands of citizens who have adapted to the technological advancements in society, digital government transformation has become a vital aspect of providing efficient and effective services. However, one of the biggest hurdles in this process for federal agencies is striking a balance between leveraging technology for its benefits and maintaining robust security and privacy measures. Federal agencies handle confidential information regularly, making it imperative to safeguard against data breaches. Consequently, agencies must ensure that their digital systems and procedures are secure and adhere to relevant regulatory requirements.