Emerging Technology

Zoom and Zoom for Government

September 15, 2022

Zoom and zoom whitepaper
Entities around the globe are using collaboration solutions to evolve the way they do business. From schools to financial institutions to government agencies, organizations everywhere rely on solutions like the Zoom platform for collaboration and communication.

Spotlight

United States Senate

"The United States Senate is a legislative chamber in the bicameral legislature of the United States of America, and together with the U.S. House of Representatives makes up the U.S. Congress. First convened in 1789, the composition and powers of the Senate are established in Article One of the U.S. Constitution. Each U.S. state is represented by two senators, regardless of population, who serve staggered six-year terms. The chamber of the United States Senate is located in the north wing of the Capitol, in Washington, D.C., the national capital. The House of Representatives convenes in the south wing of the same building.

OTHER WHITEPAPERS
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Government Special Report

whitePaper | December 27, 2021

Government Financial & Operational Management Special Report Identifying the challenges that face your governmental entity is oftentimes the first step in helping position your government for future success. Are you able to balance the needs of your community while efficiently managing and reporting on the services you’re charged with providing?

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The Power of the Engaged Customer: Personalized, Multichannel, Government Experiences

whitePaper | May 1, 2022

Customer experience (CX) in government is about more than any single web form, survey, portal, or online claims submission. CX also considers the perceptions, preferences, and sentiments for an individual, business, or organization as they interact across the various channels of an agency’s program or service.

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DIGITAL TRANSFORMATION IN FEDERAL AGENCIES

whitePaper | January 17, 2023

Digital modernization refers to the process of utilizing technology, whether through adoption of new tools or the improvement of existing ones, to achieve organizational goals. This can include enhancing the user experience, ensuring high uptime, implementing robust security measures, reducing latency, and streamlining processes for resolving issues. All levels of government are going through a digital transformation to deliver services and programs more effectively,transparently, and economically.To meet the demands of citizens who have adapted to the technological advancements in society, digital government transformation has become a vital aspect of providing efficient and effective services. However, one of the biggest hurdles in this process for federal agencies is striking a balance between leveraging technology for its benefits and maintaining robust security and privacy measures. Federal agencies handle confidential information regularly, making it imperative to safeguard against data breaches. Consequently, agencies must ensure that their digital systems and procedures are secure and adhere to relevant regulatory requirements.

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PPIC Statewide Survey: Californians and Their Government, January 2020

whitePaper | January 16, 2020

Less than two months before California’s presidential primary, the Democratic primary remains a three-way race between Bernie Sanders, Joe Biden, and Elizabeth Warren. Most Californians say President Trump should be removed from office and disapprove of his handling of the situation with Iran. These are among the key findings of a statewide survey released today by the Public Policy Institute of California.

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Delivering on Digital Government: Achieving the Promise of Artificial Intelligence

whitePaper | December 12, 2019

Artificial intelligence (AI) is everywhere — or so it seems. From navigation apps that automatically reroute us when our usual highway is clogged with traffic to banking websites that pre-approve mortgages seconds after we submit a short application, AI is expanding into our personal and professional lives more every day. Eyeing this trend, state CIOs understand AI is also likely to play an important role in modernizing the delivery of citizen services and furthering government modernization efforts. The question is, how do they separate the potential from the hype for one of today’s hottest technologies?

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Customer Chronicles — Securing State and Local Government Agencies with Strong MFA

whitePaper | February 3, 2020

Protecting sensitive data and maintaining cybersecurity hygiene are top concerns for security professionals and CISOs from state and local government agencies. Government networks contain sensitive data such as social security numbers, voter registration, medical records, bank account and credit card numbers of millions of people and businesses, which can make them an attractive target for bad actors. With the increasing sophistication of cyberattacks and the lack of resources at their disposal, the IT departments across these agencies are looking for a solution that enables them to do more with less. We built Duo to be a simple, affordable and secure solution to help government agencies – and organizations of all sizes – solve to these problems.

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Spotlight

United States Senate

"The United States Senate is a legislative chamber in the bicameral legislature of the United States of America, and together with the U.S. House of Representatives makes up the U.S. Congress. First convened in 1789, the composition and powers of the Senate are established in Article One of the U.S. Constitution. Each U.S. state is represented by two senators, regardless of population, who serve staggered six-year terms. The chamber of the United States Senate is located in the north wing of the Capitol, in Washington, D.C., the national capital. The House of Representatives convenes in the south wing of the same building.

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