Four ways governments can get the most out of their infrastructure projects

whitePaper | March 16, 2022

A long-term commitment to sustained federal research and development (R&D) funding in AI is critical to advance the United States’ leadership in global innovation. The federal government should increase non-defense investment in AI and basic research to strengthen research in critical fields of AI R&D, including healthcare, education, finance, and more, that underpin economic stability and robust growth. Such investment should reflect a multidisciplinary approach, focused on advancing basic and applied R&D, research on AI governance and norm-setting, and supporting research infrastructure with multi-agency collaboration.

whitePaper | April 18, 2022

ForgeRock, the leader in digital identity management, helps customers safely and simply access the connected world. We offer a complete IAM platform to help customers transform how they can build trusted relationships with people, services, and things. Customers can monetize these relationships, address stringent regulations for privacy and consent (GDPR, HIPAA, Open Banking, etc.), and leverage the internet of things with ForgeRock. We serve hundreds of brands, including Morningstar, Vodafone, GEICO, Toyota, and Pearson, as well as governments like Norway and Canada.

whitePaper | May 1, 2022

Customer experience (CX) in government is about more than any single web form, survey, portal, or online claims submission. CX also considers the perceptions, preferences, and sentiments for an individual, business, or organization as they interact across the various channels of an agency’s program or service.

whitePaper | March 15, 2022

The COVID-19 pandemic increased pressure on senior civil servants to do things differently. Citizen trust in government grew to an all-time high in 2020 in many countries, according to the OECD1 . This trust in public institutions empowered governments across Europe and the Middle East to respond rapidly and plan bold investments for an inclusive recovery centered on innovation, digital and climate transitions, and resilience2 . With bold plans came elevated expectations to procure goods and services more efficiently and effectively, scale investments in digital infrastructure, and deliver seamless services to citizens and businesses, while making sure that costs do not spiral out of control, in the medium-to-long term

whitePaper | March 13, 2023

The intensifying impacts of climate change create challenges for the environment, public health, and the economy. President Biden set an ambitious target for the United States to achieve a 50-52 percent reduction in annual greenhouse gas emissions1 from 2005 levels by 2030, and is mobilizing a whole-of-government approach to climate action, capitalizing on major legislative achievements, through policies in the 2024 fiscal year budget that hasten and smooth the transition to a net-zero economy.

whitePaper | March 30, 2022

Why have we written disparaging statements about government when our firm is so deeply committed to public sector excellence? These include statements like “as the fire rages on, our governments seem powerless” and “hunches no longer pass for evidence these days, unless we’re talking about government policy.” We have compared the policy-making process to a chaotic game of tag and suggested that government policymakers can act as seemingly irrational as Cosmo Kramer did on Seinfeld.