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Google | February 06, 2020
Google faces yet another investigation by a U.S. government agency. The U.S. International Trade Commission disclosed an investigation into Google and its parent company Alphabet Thursday, after a complaint from Sonos that Google imported patent-infringing products. The investigation will cover “certain audio players and controllers, components thereof, and products containing the same,” according to a press release. In its complaint to the USITC, Sonos alleged Google violated sectio...
Government Business
Talkdesk | October 04, 2021
Talkdesk Inc., the global customer experience leader for customer-obsessed companies, announced the launch of Talkdesk Citizen Engagement, an end-to-end customer experience (CX) solution that provides a better way for government agencies to administer benefits, communicate with applicants and recipients, and modernize their contact center operations. While different in many ways from private sector organizations, government entities are subject to the same consumer demands of toda...
Cybersecurity
MSPAlliance | March 23, 2022
In conjunction with MSPWorld 2022, the International Association of Cloud & Managed Service Providers (MSPAlliance) announced a new program designed to address the cybersecurity talent shortage facing the managed services profession. Featuring a partnership with Boise State University and Stellar Cyber, the program has an overall goal of creating Managed Service Provider (MSP)-specific business, technical, and cybersecurity training, along with job placement tools. The program will be launch...
Nearmap | June 07, 2022
The assessment of millions of properties by government officials and property appraisers in the U.S. will be hugely improved and streamlined following a powerful partnership by leading location intelligence and aerial imagery firm, Nearmap, and America's largest provider of computer assisted mass appraisals (CAMA) for properties, Tyler Technologies (Tyler). Nationwide across the U.S., Tyler's mass appraisal, tax billing, and collections software solutions help to ensure fa...
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