Maryland Digital Government Summit 2019

The White House's AI Executive Order issued in October 2023 lays the groundwork for exponential AI growth in the federal sector after a year of particularly rapid development for the emerging technology. As the public sector meaningfully moves forward into an AI-enabled future, government leaders are working to harness the groundbreaking potential and innovation AI has to offer. Join the Potomac Officers Club’s 5th Annual AI Summit, where federal leaders and industry experts converge to explore the transformative power of artificial intelligence. Discover cutting-edge AI advancements, engage in dynamic discussions and forge strategic collaborations with key partners at this annual gathering of the movers and shakers in the field of AI. AI leaders from CIA, DARPA, CDAO, OUSD (R&E), DHS and NGA are slated to keynote this must-attend AI event. Join us on March 21 to meet, learn from and network with the AI experts and leaders of tomorrow.

Join us at the 2023 FST Government South Australia conference, as we welcome public sector thought leaders and top technologists to track SA’s tech and digital innovation pipeline. The geographic heart of Australia has also become its epicentre for impressive and large-scale tech innovation projects. And South Australia doesn’t look like it’s slowing down at all. After the COVID-19 pandemic put the Government to the test on its digital delivery, its pre-existing foundations in hi-tech innovation only accelerated its development of digital services and systems, allowing South Australia to bounce back better than ever before.

The 24th Annual Washington Digital Government Summit is a great opportunity for government technology leaders and industry partners to network and discuss common areas of strategy and innovation. It’s an important time to share with your peers how we are innovating around our common challenges and opportunities around IT workforce, AI, cybersecurity, modernization, data management, cloud, and more! Please join us in Tacoma, in person, for this annual event!

Current bureaucratic procedures in the Federal government have imposed an overwhelming paperwork burden on citizens and workers, amounting to over 9 billion hours annually. In December 2021, President Joe Biden issued the Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government. Although past actions have laid the groundwork for service improvements, this new order recognizes the need for sustained focus, accountability, and improved delivery for the public's benefit. Service delivery should prioritize the needs of citizens. Through human-centered design, empirical research, behavioral science insights, and continuous engagement in service delivery, processes can be made more efficient, fair, equitable, and transparent. Government must harness technology to modernize services, ensuring they're user-friendly, accessible, transparent, equitable, and protective. In our Potomac Officer’s Club’s: Radiant Digital CX Imperative session, we will discuss how digital transformation strategies can help agencies as they redesign customer experience to align with the presidential directive, including enhancing transparency, removing inequitable barriers, and protecting customer data.