24/7 Government is More Than a Slogan

It’s clear that hybrid work is here to stay for many state and local government organizations. But to thrive in this new environment, governments will have to address the elephant in the room: outdated and cumbersome technology. Inadequate technology doesn’t just make it harder to maintain a hybrid office; it creates significant challenges to maintaining a sense of shared culture and belonging – a vital part of managing a distributed workforce.

Good customer service is difficult to find in private business and is almost non-existent in government. Many government employees are beaten down and defensive and hate their jobs but are often trapped and simply marking time until they can get their pension. Most people don't enjoy being difficult, but they have become calloused and just want customers to go away.

Despite today’s digital-first mindset, many agencies still rely on inefficient, paper-based and manual processes throughout their operations. Key areas such as permitting, licensing, benefit qualification and accounts payable are undergoing modernization in agencies across the country, turning manual processes into digital, contactless transactions and bringing countless efficiencies to constituents and those who serve them. Join Government Technology June 6 as we take a deep dive into how state and local government agencies are leveraging modern content services platforms to cost-effectively digitize processes across departments and use cases. You’ll see how this approach can put your organization on a faster path to digital government.

With over 2.1 million Feds representing all departments and agencies on LinkedIn, it has become ubiquitous in the government contracting community.