Learn how the city of Toronto is transforming its digital experience and service delivery for residents and businesses. On July 20, Government Technology will host municipal and industry experts to explain how Canada’s most populous city used a SaaS-based digital government payment platform to unify payment processes and service access across city departments and programs in a single pane of glass. Asim Hussain, Toronto’s Director of Digital Transformation, and John Thomson, CEO of PayIt, will break down how the city built the business case for payment modernization, and worked with all levels of government leader stakeholders to deploy a modern, customer-friendly platform to scale citizen access to government services.
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THOMPSON GOVERNMENT CONTRACTING
The power shift in the House of Representatives means government contractors can expect increased oversight especially on lobbying and political activities.
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Fedinsider
According to Gartner, the Federal government views cloud as a long-term pathway to strategic IT modernization, whereas state and local governments tend to pursue the immediate tactical benefits of innovation and cost savings. Cloud hybridization has resulted in a more complex cost model, and state agencies are looking at ways to utilize machine intelligence to govern costs, manage usage, and stay within budget. This multi-cloud approach also requires tight control of compliance and security vulnerabilities.
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The workplace as we once knew it has changed. Virtual and hybrid work environments paired with the Great Resignation and trends like quiet quitting have made workforce management much more complex. To keep and attract talent, governments must prioritize delivering a positive employee experience and making work life better.
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