The Promise of Evidence-Based Policymaking

whitePaper | April 6, 2020

Government agencies are at an important crossroads. For years they’ve faced mandates to modernize IT, but many have made limited progress. Now, with increasing citizen demands and other mission requirements, agencies are under pressure to adopt newer technologies. Faced with aging systems that are not up to the task — along with the need to reduce security risks and improve efficiencies — cloud is emerging as the primary vehicle for transforming government agencies.

whitePaper | June 1, 2022

we have seen progress made towards the creation of a fully functioning Digital ID marketplace by the UK Government with the publication by DCMS of the Alpha version 2 of the UK Digital Identity & Attributes Trust Framework2 in September 2021 following a lengthy period of consultation with - and substantive input from

whitePaper | March 15, 2022

The COVID-19 pandemic increased pressure on senior civil servants to do things differently. Citizen trust in government grew to an all-time high in 2020 in many countries, according to the OECD1 . This trust in public institutions empowered governments across Europe and the Middle East to respond rapidly and plan bold investments for an inclusive recovery centered on innovation, digital and climate transitions, and resilience2 . With bold plans came elevated expectations to procure goods and services more efficiently and effectively, scale investments in digital infrastructure, and deliver seamless services to citizens and businesses, while making sure that costs do not spiral out of control, in the medium-to-long term

whitePaper | May 27, 2022

Public policy-making processes are by their nature cumbersome, and not just because of the issues to be addressed. They also have to be inclusive and a myriad of competinginterests need to be addressed and to an extent satisfied.

whitePaper | December 26, 2019

Transforming the way governments serve the public is about more than choosing the right technologies. This level of change requires agencies to rethink how they engage their customers — from citizens and external partners to the frontline employees assisting the public.

whitePaper | November 21, 2022

The business of providing information and communications technology (ICT) integrations to the federal government has changed significantly over the past five years. Before the disruptions caused by the pandemic, federal government ICT requirements were well-understood. Most government departments were in the process of either starting or planning for a cloud-centric digital transformation that would enable more efficient operations and a more effective delivery of services to citizens. However, the onset of the pandemic derailed most of those plans when th