Network Needs in State & Local Government

February 4, 2018

The Center for Digital Government (CDG) surveyed 318 state and local government IT employees and conducted nine additional telephone interviews to compile this timely report. CDG uncovers interesting insights into the public sector’s network-related priorities and their challenges now and for the future, including the factors driving these agencies to re-evaluate their current infrastructure. Download the full report to learn more.

Spotlight

City of Worcester

Worcester was established as a town on June 14, 1722 and as a city on February 29, 1848. Worcester is located in Central Massachusetts approximately 45 miles west of Boston, has a population close to 182,000 and is the second-largest city in New England. Worcester has evolved into an education, medical and research center.

OTHER WHITEPAPERS
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Delivering on Digital Government: Achieving the Promise of Artificial Intelligence

whitePaper | December 12, 2019

Artificial intelligence (AI) is everywhere — or so it seems. From navigation apps that automatically reroute us when our usual highway is clogged with traffic to banking websites that pre-approve mortgages seconds after we submit a short application, AI is expanding into our personal and professional lives more every day. Eyeing this trend, state CIOs understand AI is also likely to play an important role in modernizing the delivery of citizen services and furthering government modernization efforts. The question is, how do they separate the potential from the hype for one of today’s hottest technologies?

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DIGITAL TRANSFORMATION IN FEDERAL AGENCIES

whitePaper | January 17, 2023

Digital modernization refers to the process of utilizing technology, whether through adoption of new tools or the improvement of existing ones, to achieve organizational goals. This can include enhancing the user experience, ensuring high uptime, implementing robust security measures, reducing latency, and streamlining processes for resolving issues. All levels of government are going through a digital transformation to deliver services and programs more effectively,transparently, and economically.To meet the demands of citizens who have adapted to the technological advancements in society, digital government transformation has become a vital aspect of providing efficient and effective services. However, one of the biggest hurdles in this process for federal agencies is striking a balance between leveraging technology for its benefits and maintaining robust security and privacy measures. Federal agencies handle confidential information regularly, making it imperative to safeguard against data breaches. Consequently, agencies must ensure that their digital systems and procedures are secure and adhere to relevant regulatory requirements.

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Government Requests for Cloud Customer Data

whitePaper | February 12, 2022

At Google, we know that transparency plays a critical role in earning and maintaining customer trust. That is why Google Cloud has taken steps to develop industry-leading product capabilities that enhance the control that our customers have over their data, and that give customers visibility into when and how their data is accessed. We think it is important to be clear at the outset about where we stand: our customers own their data and have the right to control access to it. Like other technology and communication companies, Google receives requests from governments and courts around the world for customer information, including requests for Google Cloud customer information. Google Cloud has developed a transparent, fair, and thorough process that meets international best practices when it comes to data access requests from law enforcement agencies and governments. Google provides a response on a case-by-case basis, taking into account different circumstances and informed by legal requirements, customer agreements, and privacy policies. We are committed to protecting privacy while also complying with applicable laws.

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A digital workplace enables next-generation public service experiences

whitePaper | May 15, 2022

Long before the pandemic created a worldwide retreat from physical workplaces, governments around the world recognised the need to undertake a digital transformation of some kind. Many governments had started to build transformation strategies that would support the gradual adoption of digital technologies to improve efficiency, increase productivity and enable better resource management. The main goal behind these strategies was to create the next generation digital infrastructure that would improve the delivery of services to citizens, from personalised administrative services to tailored health services, safer care for all and customised education. Some governments had started the transformation process. Then the pandemic changed everything. Almost overnight, governments were forced into a new reality that didn’t fit with mid- and long-term digital transformation objectives. Shutdowns changed the world from a largely in-person experience to a virtual experience for government workers and citizens. Government workforces had to quickly move entirely to remote working and governments had to adapt to find new ways to deliver services to citizens. Luckily, the availability of digital tools made the shift possible. So, while the pandemic continued to impact society, governments at all levels were able to shift operations and service delivery online.

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A New US Strategy for Economic Competition with China

whitePaper | November 5, 2019

This final report of the Taskforce on Transforming the Economic Dimension of U.S. China Strategy outlines a four-part strategy for an effective U.S. response to the economic challenges presented by China.

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2020 federal agenda

whitePaper | March 9, 2020

Our federal funding and policy priorities for the coming year reflect our public mission and our commitment to the public good, which are inextricably linked to the University’s historical partnership with the U.S. government. The federal government’s longstanding pledge to invest in research empowers the UW to bridge the gap between curiosity and research-driven discovery and is critical to the health and economic competitiveness of our nation. From regenerative medicine to cleanenergy technologies, new knowledge for a better world is the driving force behind what we do. Support from the federal establishment is critical to ensuring that our positive impact continues.

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Spotlight

City of Worcester

Worcester was established as a town on June 14, 1722 and as a city on February 29, 1848. Worcester is located in Central Massachusetts approximately 45 miles west of Boston, has a population close to 182,000 and is the second-largest city in New England. Worcester has evolved into an education, medical and research center.

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